“Is this a scam?” A plain answer, in seconds.

Fake parcel fees, bank warnings, the “grandchild in trouble”. When something feels off, your parent shares it to Surewell and gets a calm, clear answer, and you get a heads-up.

2 weeks free for the family. Always free for parents.

A woman in her sixties looks thoughtfully at a message on her phone at the kitchen table.

Mom checked a message: Likely scam

This is a scam. Do not send money or gift cards. Give Mom a quick call?

Surewell’s answer to a grandparent scam text: Likely a scam, with the warning signs and what to do.
The family’s Today screen in Surewell: Mom is OK, checked in at 8:12 AM, with her day below.

How it works

  1. From any app, in one share

    Your parent shares a text, email or web page to Surewell, or a screenshot of a letter. They can also paste it in the app.

  2. Answers in plain words

    A verdict (Likely a scam, Suspicious, or No warning signs), the warning signs it found, and what to do next, like “Don’t reply. Call your bank on the number on your card.”

  3. Never “safe”

    No checker is perfect, so Surewell never tells anyone a message is safe. When in doubt, the advice is always to call family first.

  4. The family hears about it

    When a message looks like a scam, the family gets a note, so someone can call while it’s still fresh.

Questions

What kinds of messages can it check?

Texts, emails, chat messages, web pages and screenshots of letters or pop-ups.

Does Surewell read my parent’s messages?

No. It only sees what your parent chooses to share for a check.

How many checks can my parent do?

As many as a normal day needs, with Surewell Family.